Monday, March 23, 2015

Reasons why your customers lack the confidence to buy online?

With the rapid development of the Internet, shopping is easier than ever. You can stay at home but still can buy a item you like. Yes. Online shopping is really a good way to buy something. Thus, there are a lot of online merchants out there.

If you are one of these merchants, the first concern is know how to increase the numbers of orders as many as possible. However, after you start your business, you find that there are customers who lack the confidence to buy online. This is shown when they abandon their online shopping carts.

However, you need know reasons why they do so before finding ways to give them the confidence to buy online. Below are reasons I think they are important to those who start their ecommerce business.

Be afraid that your card  and personal  information are not protected


When your customer buys online, he or she fill some personal information. Of course, no one wants his or her personal information to be revealed. Thus, online purchase can cause your customer think that whether his or her card and personal information are protected or not. Even some customers wonder whether their information is sold to third parties or not. The reason is that in some cases, your customers receive spams on their emails or phones.  

Be afraid that the payment is not safe

The payment security is also a concern for a lot of customers.  Especially, security is a hot topic on these days. You may know about 145 million users urged by eBay to change their passwords  after a cyber attack in 2014. As you know eBay is famous. Of course, security is not as important as we think. But your customers do not think so. They only know that they have to find online sites which ensure their payment be safe.

Is there any solution which you can use to give your customers the confidence to buy online?

Of course, yes. If you are running a PrestaShop store, you can choose Postpay Australia Post Pro coming from PrestaMonster.com. As a secure e-commerce solution, it helps you link your customers’ payment to the delivery of their parcel. With this solution, you who is a online merchant, and your customers enjoy various benefits. For more information, you can read Postpay Australia Post Pro: Link payment to delivery

0 comments:

Post a Comment