Tips to make your customers more satisfied with your ecommerce shipping service

Shipping may be important for your business, especially for ecommerce business. Your customers can purchase from your business again if they are comfortable with this process. How do you do to improve their shipping experience.

Provide a range of shipping options

Your customers can be happy when your online store offers a variety of different of shipping options. Standard delivery, first class and next day delivery should be considered. Of course, a free shipping option is really good.

Offer an estimated delivery date

Also, your customers can be happy if an estimated delivery date is given by your store. This is so important for  your customers who have special plans. For instance, a customer want to send a birthday present to her/ his niece on Sunday and order on Tuesday. There is a problem that he or she does not make a decision if your store provides an estimated delivery date. In this case, you will lose your customer.

Give shipping email and/or sms notifications

Sending an email notification mentioning that a customer’s package has been shipped and he or she will receive the item shortly would be better. Without shipping email notifications, your customers can send multiple emails asking about their delivery. For your customers who cannot always check their emails, you should send a short text saying that their package has been shipped.

Provide a tracking code

Send your customers who have chosen the first class signed delivery a tracking code. They can know the positions of their package.

PrestaMonster

Whether your business size is big or small, PrestaMonster is willing to give you the best shipping solutions you need to make things easier.

Australia Post Pro for estimating shipping cost in real time

Multi Shipping for managing and doing multiple shipment at once.

Learn more at: http://prestamonster.com

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4 ways to reducing ecommerce shipping costs

The increasing demand for free delivery and rising shipping and fulfillment costs are often two main problems for an online merchant to face. Luckily, there are some simple tips to reduce the cost of shipping to maintain reasonable profits. Here are 4 ways you can do.

Rate shop

A lot of online merchants are able to continually rate shop among multiple carriers. If your packages weigh less than 13 ounces, choose first class mail which is the lowest cost delivery method for lightweight packages. For heavier packages, rate shopping on a per-parcel basis is good for merchants.

Negotiate rates

In fact, more shipping volume means more power when negotiating with carriers. However, there are some cases that lower shipping volume can get reduced rates.Negotiating rates is a good way to reduce shipping costs. Prepare information such as shipment volume, shipping destinations, dimensions and weights of packages, and the services as much as possible when negotiating a contract with carriers.   

Choose the right delivery service

Choosing the wrong delivery service can be a mistake leading to overpay for shipping. Thus, merchants should know expected and guaranteed delivery times based on shipping destination and origin for every service to cut costs over time.

Audit invoices

Auditing invoices should be done regularly. This can make sure whether carriers make mistakes in term of billing or not. In other words, auditing invoices helps online merchants check the status of any cost reductions based on contracts.

PrestaMonster

Whether your business size is big or small, PrestaMonster is willing to give you the best shipping solutions you need to make things easier.

Australia Post Pro for estimating shipping cost in real time

Multi Shipping for managing and doing multiple shipment at once.

Learn more at: http://prestamonster.com

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4 Common Ecommerce Shipping Mistakes Should Be Avoided

There is a fact that the decreased satisfaction of the customers and the increased shopping cart abandon may results caused by mistakes concerning shipping that the majority of the online businesses make. Thus, your online store should avoid 5 common shipping mistakes to improve productivity. 

Shipping price is too high

In fact, online shoppers can drop a shopping cart in an online store if they think that they have to pay too much for the overall price of the product plus shipping. Do you believe that these people make up 56%? It is not a smart move when offering to ship a quite cheap product via UPS. Thus, this mistake should be avoided. 

The total purchase price doesn’t qualify for free shipping

51% online shoppers have dropped their carts and left online stores because order value to qualify for free shipping is too high. 

Shipping costs are listed too late

Your customers might be unsatisfied if all the shipping options and prices before the actual shopping are not clearly listed. 

The delivery time is too long to be acceptable

Too long delivery time can be a reason why a lot of people abandon their carts. These customers’ expectation is not hard to fulfill. Offering several different shipping options (delivery prices and times) is good. 

PrestaMonster

Whether your business size is big or small, PrestaMonster is willing to give you the best solutions you need to make things easier. 

• Point of Sale Pro for selling items online and offline
• Quick Quote Tool Pro for working well with your customers
• Paypal Instant Checkout for checking the current shipping cart
• Custom Invoices for customizing invoices in different format
• Multi Accessories Pro for building a flexible bundle of products
• Australia Post Pro for estimating shipping cost in real time
• PostPay Australia Post Pro for giving customers the confidence to buy online 
• Multi Shipping for managing and doing multiple shipment at once.

Learn more at: http://prestamonster.com

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Top benefits of scanning

Scanning is a common process thanks to its speed and efficiency. Let’s walk through main advantages of scanning for your business.

Space Saving

Scanning means that less paper is used. In other words, you save more space to do other things.

Data Backup

Critical information was saved digitally when it does not face with threats such as natural disasters and thieves.

Time Saving

Instead of having a traditional office staff wander around to search for documents, you can look for scanned information via networks in a few clicks. Time-saving and accessibility are two main benefits of scanning

Distribution & Information Sharing

You can distribute scanned information not only  internally but also externally via emails or other forms. In other words, you have time, effort and postage cost savings.

Recovering Lost Information

The number of documents, drawings or microfilms considered to be lost that reappear during the scanning process.

Degradation of Quality

Documents, drawings and microformats are constantly degrading. They can be faded. However, you can avoid this problem because the scanned information is the form of na image and not torn or faded.

PrestaMonster

Whether your business size is big or small, PrestaMonster is willing to give you the best solutions you need to make things easier.

Point of Sale Pro for selling items online and offline

Quick Quote Tool Pro  for working well with your customers

Paypal Instant Checkout for checking the current shipping cart

Custom Invoices for customizing invoices in different format

Multi Accessories Pro  for building a flexible bundle of products

Australia Post Pro for estimating shipping cost in real time

PostPay Australia Post Pro for giving customers the confidence to buy online

Multi Shipping for managing and doing multiple shipment at once.

Learn more at: http://prestamonster.com

Popular keywords: online point of sale, prestashop bargain a question module, prestashop australia

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Best Australia Post module for Prestashop

Over the last 15 years, Australia Post has broadened its product and service range and invested in major technology-based infrastructure programs. Along with the developement of Australia Post, many modules have been introduced to support ecommerce. In this article, two of many available Australia Post modules are compared in terms of common features. The information is taken from the provider’s official website.

	By PrestaMonster	By Presto-Changeo
Price	Original price: 89.99€ Sale price: 59.99€	Cheaper - $75
Features	Australia Post additional services: enable	Packing options are more flexible
User experience	Easy to use	Too complex to use
Design	Clean and simple	Disordered
Upgrade	No cost Automatically upgrade to newest version in 1 year after purchase	Free upgrades for as long as the price remains the same Additional price when  making a module compatible with a major update to Prestashop
Refund policy	30 day refund since your purchase.	No refund.
Instruction	Well written and easy to follow	Hard to follow
Support service	Australia Post Pro provides support to all of users with the best intentions to answer your query within 24h, ever they are using free items or paid items.	The free support is only available through our website/email. If you require more advanced technical support or require telephone assistance, additional fees will be added.
Website construction	Friendly interface	Complicated interface
Rating from Prestashop Users	Top 10 in Shipping & Delivery category	No data
Prestashop compability	1.3.x, 1.4.x, 1.5.x, 1.6.x	1.0.x, 1.1.x, 1.2.x, 1.3.x, 1.4.x, 1.5.x, 1.6.x
Website	http://prestamonster.com/shipping-modules/1-australia-post-pro-for-prestashop.html	http://www.presto-changeo.com/en/shipping-modules/67-australia-post.html

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Real time estimator for Australian - Australia Post Pro - PrestaMonster.com

Within the Asia-Pacific region, Australia leads digital buying spends, which means Australia ecommerce is very well developed and online shopping is very common. That’s why sellers need supporting tools for management and control their online shops, especially on the side of shipping. Whether it is Parcel service, Express Post, Express Courier International, Express Post International, Air Mail, or Sea Mail, the shipping cost could be estimated in real time within a few clicks. Shipping has never been such easy with Australia Post Pro which is designed for Australia Post users all over the world and characterized for Australian merchants specifically.

There are 7 main features of Australia Post Pro covering almost everything you and your customers concern.

Firstly, the shipping estimator always works despite of where you are, so you are allowed to deliver shipment to any zones, from Western, Northern to Queensland, New South Wales or South Australia. In addition, on international scale, with Australia Post, you can now ship to any country worldwide without any barriers.

Sometimes it takes several days to deliver a parcel, but there are questions like how to make sure your items have been delivered successfully or who receives the shipment? Let Australia Post Pro collects recipients’ signature on delivery for you.

In terms of insurance, the insurance policy of Australia Post can cover up to $5000 as extra cover for such situations. Worry free!

Estimate on a single product before purchasing is another feature of concern. Before picking up an item, your customer may consider about the shipping cost. Australia Post Pro is designed to do it within the product page without logging-in required.;

In case you are using PrestaShop, there is  a built-in option named “Shipping Estimate” which helps your customers estimate shipping cost at the very first step of checkout process. Australia Post Pro is integrated perfectly with Shipping Estimate.

Okay, then how to setup? It’s pretty easy because all you have to do is just put your store location's post code and define your average package, and DONE!  

And to celebrate the New Year 2015, Australia Post Pro is now on sale. You can purchase the module with the price of 59.99€ instead of original price of 89.99€ on PrestaMonster official site: Prestamonster.com. Such a great chance because this discount is only available for a short time, in the early days of the year, don’t miss it!

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