There is a fact that the decreased satisfaction of the customers and the increased shopping cart abandon may results caused by mistakes concerning shipping that the majority of the online businesses make. Thus, your online store should avoid 5 common shipping mistakes to improve productivity.
Shipping price is too high
In fact, online shoppers can drop a shopping cart in an online store if they think that they have to pay too much for the overall price of the product plus shipping. Do you believe that these people make up 56%? It is not a smart move when offering to ship a quite cheap product via UPS. Thus, this mistake should be avoided.
The total purchase price doesn’t qualify for free shipping
51% online shoppers have dropped their carts and left online stores because order value to qualify for free shipping is too high.
Shipping costs are listed too late
Your customers might be unsatisfied if all the shipping options and prices before the actual shopping are not clearly listed.
The delivery time is too long to be acceptable
Too long delivery time can be a reason why a lot of people abandon their carts. These customers’ expectation is not hard to fulfill. Offering several different shipping options (delivery prices and times) is good.
PrestaMonster
Whether your business size is big or small, PrestaMonster is willing to give you the best solutions you need to make things easier.
- Point of Sale Pro for selling items online and offline
- Quick Quote Tool Pro for working well with your customers
- Paypal Instant Checkout for checking the current shipping cart
- Custom Invoices for customizing invoices in different format
- Multi Accessories Pro for building a flexible bundle of products
- Australia Post Pro for estimating shipping cost in real time
- PostPay Australia Post Pro for giving customers the confidence to buy online
- Multi Shipping for managing and doing multiple shipment at once.
Learn more at: http://prestamonster.com
